Privacy Policy

Privacy Policy

Zoomies Boutique is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Zoomies Boutique will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: /

0414 396 003 (JON), 0432 175 556 (WORK), 0400 779 438 (LAUREN)

Meowdy’ Mother Puppers!

Hi, I’m Lauren! I’m one half of Zoomies Boutique, along with my partner Jon. At the start of 2023 after managing and working in 2 of Australia’s leading pet retailers for a number of years, I decided that I simply couldn’t take it anymore. Did it provide a stable income?
Yes. Did I get to see dogs every moment of the day?
You betcha. Did I love the people I worked with?
Eh, mostly. But the thing that eventually made me leave was the weight on my conscience. See, I got into this industry because of my love for pets and animals in general, however the longer I stayed and the more I truely learned about the welfare of our lil family members, the more I realised that the majority of what is sold at these stores was pretty average (to put it politely).

Whether it be from the poor quality food, the lack of inclusivity for different breeds, or even just the quality and aesthetic of products, the stock that I was selling just wasn’t cutting it. In fact, a lot of what was marketed as ‘healthy’ or ‘good’, just wasn’t, and often at the detriment of the very Canine & Feline pals that these stores were meant to be there for.
So, that’s why I came up with Zoomies Boutique. A pet retailer that actually gave a ‘duck about the quality and livelihood of our best friends. Everything stocked here, has to past 1 important test (well actually, a lot of tests but you know what I mean). Would I use it with my pets? If it’s a no, then I’m not stocking it. It’s quite that simple!

That leads us to now! I’m so exciting to be providing the highest quality items that actively work to better the lives of our pets.

Thank you for the support whilst joining us on this journey and remember, We’re not your average pet store. Love & Headbutts, Lauren, Jon, Anakin & Nidalee.